Article - CS94542
Creo View 2.0 Adapters: The .GEM and .WP document formats fail to publish using an Adobe Distiller based OFFICE worker started from the “GS Worker Daemon” Service
Modified: 06-Sep-2012
Applies To
- Windchill PDMLink 9.0, 9.1, 10.0, 10.1 - All datecodes
- Creo View Adapters 2.0 F000
- Adapter for PDF
- Adobe Distiller 8.0
Description
- Attempting to publish Word Perfect (.WP) or GEM document formats using an Adobe Distiller based PDF Worker started from the GS Worker Daemon service fails with a timeout error
- The worker becomes unresponsive and times out when attempting to create the PDF output using the Collective Document Support viewer library (INSO):
- Verbose OFFICE Worker log errors:
. . .
doc2pv MONITOR:: INSO read 1 pages of document d:/ftproot/ftptemp/w5i1j26/bd960215.wp ok
doc2pv MONITOR:: Using file "D:\ftproot\ftptemp\w5i1j26/wcdti.xml" for property merge
doc2pv MONITOR:: Starting to print file d:/ftproot/ftptemp/w5i1j26/bd960215.wp
doc2pv MONITOR:: Output file is D:/ftproot/ftptemp/w5i1j26/BD960215_WP.pdf
doc2pv MONITOR:: Temp file = C:/WINDOWS/TEMP/doc6.ps
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