Article - CS86871

Old network address is still cached on the server after it was changed in Integrity Lifecycle Manager

Modified: 15-Oct-2018   


Applies To

  • PTC RV&S (formerly Integrity Lifecycle Manager) 2007 2007 SP0 to 12.1

Description

  • Confusing error message when viewing change package details
  • Users faced with a confusing error message
    • mks125593: change packge 99999:1 was created on server integrity.server.com:7001. you are currently connected to integrity.server.com:7001. you must be connected to server integrity.server.com:7001 to perform this operation
  • Old network address which has now changed cached by Java 
  • Java caches old (incorrect) IP address
  • Changing the java.security.property.networkaddress.cache.ttl property in is.properties does not override the Java Runtime Environment (JRE) default
  • The Integrity Lifecycle Manager Server needs to be restarted when the IP address of a referenced external (mail, LDAP, etc) server is changed.
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