Article - CS79427
Error "Creo View - productview.exe has stopped working" while trying to open viewables / models in Creo View
Modified: 07-Jul-2022
Applies To
- Creo View 3.0 to 8.0
- Creo Illustrate 3.0 to 8.1
Description
- Error "Creo View - productview.exe has stopped working" while trying to open viewables / models
- It happens both when opening models from localdisk and from Windchill
- Windows Event viewer indicates the faulting module as a DLL file belongs to graphics driver
- Creo Illustrate can not open Illustration file with the same error
This is a printer-friendly version of Article 79427 and may be out of date. For the latest version click CS79427