Article - CS74640

Users get error "(TypeError)'Ae(...).a' is a null or not an object number: -2146823281" when accessing the Structure page in Windchill PDMLink

Modified: 15-Sep-2017   


Applies To

  • Windchill PDMLink 10.1 M040 to 11.0
  • Windchill MPMLink 11.0

Description

  • Users get the following error when accessing the Structure page
(TypeError)'Ae(...).a' is a null or not an object number: -2146823281
  • and in MethodServer.log:
ERROR : org.apache.catalina.core.ContainerBase.[Catalina].[localhost].[/Windchill]  - An IncompatibleRemoteServiceException was thrown while processing this call.
com.google.gwt.user.client.rpc.IncompatibleRemoteServiceException: Type 'com.ptc.cat.entity.client.internal.ServerIdentifier' was not assignable to 'com.google.gwt.user.client.rpc.IsSerializable' and did not have a custom field serializer. For security purposes, this type will not be deserialized.
  • Users get following exception after clicking Add in Insert Existing wizard:
ERROR : org.apache.catalina.core.ContainerBase.[Catalina].[localhost].[/Windchill]  - Exception while dispatching incoming RPC call
java.io.IOException
    at org.apache.jk.common.JkInputStream.receive(JkInputStream.java:205)
    at org.apache.jk.common.JkInputStream.refillReadBuffer(JkInputStream.java:265)
  • When using the Options filter in the PSB, an error message is displayed after first use of the option filter
  • Error "getConfigurationOperation failed" occurs when click Product > Structure
 
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