Article - CS71876
Creo View Adapters: Inventor publishing fails with a "Timeout exceeded" when the Worker Demon running as Windows service
Modified: 18-May-2023
Applies To
- Creo View Adapters 1.0 to 9.1
- Windchill PDMLink 10.0 to 12.1
- Autodesk Inventor
- Visualization Services (WVS)
Description
- If the Windchill Inventor CAD worker is configured to be started using the Windows GS Worker Daemon service, Part, Assembly and Drawing publishing may fail with timeout errors
- Affects both Apprentice Server and Full Inventor (non-Apprentice) Modes
- Reproducible with or without File Synchronization (File Sync) enabled
- Job Monitor messages:
. . . Inventor Drawing Conversion Added request to INVENTOR queue Job 15 submitted to worker: <host>-INVENTOR:1 LOGID: worker_7.log Loading Inventor File... Processing <name>.idw Timeout exceeded waiting for a reply from the CadAgent - Time out 600 seconds . . .
- Inventor Adapter hangs and becomes unresponsive
- When running Worker Daemon as a service, the Inventor is run in silent mode without loading addins
- Autodesk Inventor worker fails to publish when GS Worker Daemon is executed as service:
Downloading file using WWGM WWGM ERROR: Sync failed, unable to get Inventor UWGM COM Helper. Failed allocate dvfFile. Part Processing Returned: $ERROR$ Failed allocate dvfFile.
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