Article - CS71468

Error message "You must reboot the computer ..." or "PTC Windchill Quality Solutions is already installed..." when installing Windchill Quality Solutions

Modified: 17-Jul-2018   


Applies To

  • Windchill Quality Solutions Enterprise Edition 10.0 to 11.0

Description

  • Possible error messages during Windchill Quality Solutions installation
    • You must reboot the computer before you can continue the installation of Windchill Quality Solutions xx.x Enterprise Client 
    • You must reboot the computer before you can continue the installation of Windchill Quality Solutions xx.x Enterprise
    • PTC Windchill Quality Solutions x.x has already been installed on this machine. Please uninstall PTC Windchill Quality Solutions x.x before attempting to reinstall
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