Article - CS67798

How to Create a New Support Case and Track an Existing Case on PTC eSupport Portal

Modified: 29-Sep-2021   


Applies To

  • eSupport Web Tools 2016

Description

  • How to Create a New Support Case and Track an Existing one on PTC eSupport Portal
  • How to file a new Technical Support case
  • How to file new case
  • How to create new case
  • How to open a case
  • How to contact PTC Technical Support
  • How to get technical assistance from PTC
This is a PDF version of Article CS67798 and may be out of date. For the latest version click https://www.ptc.com/en/support/article/CS67798