Article - CS63007

Creo View 1.0, 2.0: The Adobe "Failed to save the fdf file!" error occurs when saving a Markup of a PDF Representation, resulting in an invalid Annotation Set

Modified: 06-Sep-2012   


Applies To

  • Windchill PDMLink 10.0, 10.1 - All datecodes
  • Windchill ProjectLink 10.0, 10.1 - All datecodes
  • Pro/INTRALINK 10.0, 10.1 - All datecodes
  • Arbortext Content Manager 10.0, 10.1 - All datecodes
  • Creo View 1.0, Creo 2.0 - All datecodes
  • Creo Elements/View 10.0 F000
  • Adobe Reader X 10.1.0 - 10.1.3

Description

  • Saving an Annotation Set (Markup) of a PDF Document or Drawing viewable using the Creo View Save Annotation Set command results in the following Adobe error dialogue:
Adobe Reader:
Failed to save the fdf file!
  • This issue is only affecting client machines where Adobe Reader X Release 10.1.x is installed; Adobe Acrobat X is unaffected
  • Creo View may become unresponsive (hang) or prematurely exit (crash) when attempting to open the invalid Annotation Set from Windchill
This is a printer-friendly version of Article 63007 and may be out of date. For the latest version click CS63007