Article - CS60000
ORA-12514 error occurs when launching Windchill
Modified: 04-Dec-2025
Applies To
- PTC RV&S (formerly Integrity Lifecycle Manager) 10.0 10 to 12.3.0.0
- Relex Enterprise Edition 2009 to 2011
- Windchill Quality Solutions Enterprise Edition 10.0 to 11.0
- Windchill PDMLink 10.0 to 13.1
- FlexPLM 10.2 to 11.1
- Oracle
Description
- Launching Windchill Quality Solutions returns error
ORA-12514: TNS:listener could not resolve SERVE_NAME given in connect descriptor - Windchill upgrade manager failed with error:
ORA-12514: TNS:listener could not resolve SERVE_NAME given in connect descriptor - Launching Windchill Quality Solutions client returns
ORA-12514:TNS:listener does not currently know of service requested in connect descriptor - Unable to start Windchill post Critical Patch Set (CPS) update
- Unable to start Windchill Server Manager shows below error :
ERROR [main] wt.manager.CacheMasterNegotiator - Failed to acquire JDBC connection java.sql.SQLRecoverableException: IO Error: The Network Adapter could not establish the connection - Unable to start Windchill Server Manager shows below error :
ERROR [main] wt.manager.CacheMasterNegotiator - Failed to acquire JDBC connection java.sql.SQLException: ORA-12541:Cannot connect. No listener at host- Failed to acquire JDBC connection
Java.sql.SQLRecoverableException: Listener refused the connection with the following error: ORA-12514, TNS:listener does not currently know of service requested in connect descriptor
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