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How to resolve "wt.fc.ObjectNoLongerExistsException: Cannot restore "wt.org.WTUser.####" because it no longer exists" in Windchill PDMLink

Modified: 03-Nov-2025   


Applies To

  • Windchill PDMLink 9.1 to 13.0

Description

  • How to resolve the following error:
wt.fc.ObjectNoLongerExistsException: Cannot restore "wt.org.WTUser.####" because it no longer exists
  • Getting following exception while creating a Library or Product 
    The participant, User - xxx, no longer exists.
	at wt.inf.template.StandardContainerTemplateService.importBusinessXML(StandardContainerTemplateService.java:403)
	at wt.inf.template.creator.AbstractWTContainerCreator.loadBusinessTemplate(AbstractWTContainerCreator.java:824)
	at wt.inf.template.creator.AbstractWTContainerCreator.runScript(AbstractWTContainerCreator.java:289)
	at wt.inf.template.creator.AbstractWTContainerCreator.create(AbstractWTContainerCreator.java:192)
	at wt.inf.container.StandardWTContainerService.create(StandardWTContainerService.java:754)
	at wt.inf.container.StandardWTContainerService.create(StandardWTContainerService.java:736)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:498)
	at wt.services.ServiceFactory$ServerInvocationHandler.invoke(ServiceFactory.java:399)
	at com.sun.proxy.$Proxy39.create(Unknown Source)
	at com.ptc.windchill.enterprise.container.forms.CreateContainerFormProcessor.doOperation(CreateContainerFormProcessor.java:209)
	at com.ptc.core.components.forms.DefaultFormProcessorController.executeDoOperation(DefaultFormProcessorController.java:538)
	at com.ptc.core.components.forms.DefaultFormProcessorController.performExecuteDoOperationAndPostProcess(DefaultFormProcessorController.java:342)
	at com.ptc.core.components.forms.DefaultFormProcessorController.execute(DefaultFormProcessorController.java:263)
	at com.ptc.core.components.forms.FormDispatcher.callControllerExecute(FormDispatcher.java:146)
	at com.ptc.core.components.forms.FormDispatcher.callFormProcessorController(FormDispatcher.java:116)
	at com.ptc.core.components.forms.FormDispatcher.execute(FormDispatcher.java:93)
	... 60 more
  • Method Server Log reports following exceptions:
wt.util.WTRuntimeException: (wt.fc.fcResource/32) wt.fc.ObjectNoLongerExistsException: Cannot restore "wt.org.WTUser.####" because it no longer exists. Nested exception is:
    (wt.fc.fcResource/32) wt.fc.ObjectNoLongerExistsException: Cannot restore "wt.org.WTUser.####" because it no longer exists.
    at wt.org.WTPrincipalReference.isDisabled(WTPrincipalReference.java:363)
    at wt.team.StandardTeamService.getRolePrincipalMapsForTeams(StandardTeamService.java:6492)
    at wt.team.StandardTeamService.resolveLCRoles(StandardTeamService.java:1022)
    at wt.lifecycle.StandardLifeCycleService.applyLifeCyclePermissions(StandardLifeCycleService.java:11649)
    at wt.lifecycle.StandardLifeCycleService.doStateTransition(StandardLifeCycleService.java:11825)
    at wt.lifecycle.StandardLifeCycleService.doSetState(StandardLifeCycleService.java:15824)
    at wt.lifecycle.StandardLifeCycleService.setLifeCycleState(StandardLifeCycleService.java:5405)
    at wt.lifecycle.StandardLifeCycleService.setLifeCycleState(StandardLifeCycleService.java:4602)
    at wt.lifecycle.StandardLifeCycleService.setLifeCycleState(StandardLifeCycleService.java:2721)

  • User with the IdA2A2 in the exception was manually removed from the WTUser table in database

    • Objects created by this user not searchable

    • Get the above error message while searching for the user in Participant management

  • WinDU Checked Out Family Table Objects task failed and ReportCheckedOutFamilyTables.log reports following error:
Caused by: (wt.fc.fcResource/32) wt.fc.ObjectNoLongerExistsException: Cannot restore "wt.org.WTUser.XXXXXXX" because it no longer exists.
Fri 12/10/21 06:22:20:     at wt.fc.StandardPersistenceManager.restore(StandardPersistenceManager.java:1924)
Fri 12/10/21 06:22:20:     at wt.fc.StandardPersistenceManager.refresh(StandardPersistenceManager.java:1094)
  • Unable to re-assign the Change Notice task from deleted user to another
  • How to resolve the following error: Cannot restore "wt.ufid.RemoteObjectId.-1" because it no longer exists
  • Unable to create user with error: wt.fc.ObjectNoLongerExistsException: Cannot restore "wt.org.WTUser.####" because it no longer exists
  • Unable to see users on members table of Group, when group is opened it keeps loading and shows below error in MS logs: wt.fc.ObjectNoLongerExistsException: Cannot restore "wt.org.WTUser.####" because it no longer exists
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