Article - CS54851

Exception "Unable to register a new server instance" is logged in Server Manager log file for Windchill PDMLink

Modified: 26-Oct-2025   


Applies To

  • Windchill PDMLink 9.1 to 13.0

Description

  • Exception "Unable to register a new server instance" is logged in Server Manager log file
  • All queues are stopped
  • Workflows will not start
  • Error message in (original, production) ServerManager.logs
RMI TCP Connection(330)-<Clone IP>: DEBUG : wt.manager.ServerManagerImpl - Check access, client host = xx.xx.xx.xx
RMI TCP Connection(330)-<Clone IP>: ERROR : wt.manager.ServerManagerImpl - Unable to register a new server instance.
RMI TCP Connection(330)-<Clone IP>: java.lang.SecurityException: access denied
RMI TCP Connection(330)-<Clone IP>:     at wt.manager.ServerManagerImpl.checkAccess(ServerManagerImpl.java:654)
RMI TCP Connection(330)-<Clone IP>:     at wt.manager.ServerManagerImpl.registerServer(ServerManagerImpl.java:158)
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