Article - CS53799

Windchill Help Center Splash Page Results in "cannot display the webpage" error in Windchill PDMLink

Modified: 18-Jun-2018   


Applies To

  • Windchill PDMLink 10.0 to 10.2
  • PTC Arbortext Content Delivery A&D (formerly Servigistics InService MRO Content) 5.3

Description

  • Windchill Help Center splash page does not display
  • Client browser indicates it cannot reach the webpage generally as a cannot display webpage
  • All other Help Center functionality works normally
  • Issue is seen in SSL environment using load balancer or reverse proxy
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