Article - CS51928
How to address Apache Authentication issues in Windchill
Modified: 25-Nov-2022
Applies To
- Windchill PDMLink 10.1 to 12.0
- FlexPLM 9.1 to 12.0
Description
- How to address Apache Authentication Issues
- Cannot connect to Windchill PDMLink after changing password of users or when creating new users, but the existing users are able to login
- Users not able to login to Windchill PDMLink
- Error "Login Authorization Failed" when attempting to login after having changed password to Windchill PDMLink
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<HTTPServer>/logs/error.log shows "user xxx not found: /Windchill/app/, referer: http://<Server_URL>/Windchill/"
- User login fails with user xxx not found: /Windchill/app/, referer: http://<Server_URL>/Windchill/ in the Apache error.log
- Apache error logs reports following error
-
The entry user xxx not found: /Windchill/app/, referer: http://<Server_URL>/Windchill/
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- Apache error logs reports following error
This is a printer-friendly version of Article 51928 and may be out of date. For the latest version click CS51928