Article - CS51928

How to address Apache Authentication issues in Windchill

Modified: 25-Nov-2022   


Applies To

  • Windchill PDMLink 10.1 to 12.0
  • FlexPLM 9.1 to 12.0

Description

  • How to address Apache Authentication Issues
  • Cannot connect to Windchill PDMLink after changing password of users or when creating new users, but the existing users are able to login
  • Users not able to login to Windchill PDMLink
  • Error "Login Authorization Failed" when attempting to login after having changed password to Windchill PDMLink
  • <HTTPServer>/logs/error.log shows "user xxx not found: /Windchill/app/, referer: http://<Server_URL>/Windchill/"
  • User login fails with user xxx not found: /Windchill/app/, referer: http://<Server_URL>/Windchill/ in the Apache error.log
    • Apache error logs reports following error
      • The entry user xxx not found: /Windchill/app/, referer: http://<Server_URL>/Windchill/

         
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