Article - CS49188
How to reset PTC web account password
Modified: 18-Aug-2025
Applies To
- Customer Service
- Electronic Services
Description
- How to reset PTC web account password by users
- How to change PTC web account password by users
- How to restore PTC web account password if PTC administrator has overridden user's password temporarily for support reason
- In the Security Information section, Password and Confirm Password columns display "(encrypted)" instead of input fields
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