Article - CS47605

How to move a PTC web account from current Customer Number to another Customer Number

Modified: 04-Nov-2025   


Applies To

  • eSupport Web Tools 2016
  • Electronic Services
  • Customer Service

Description

  • How to move a PTC web account from current Customer Number to another Customer Number
  • How to update customer account with a new SON after maintenance renewal
  • How to reset PTC web account access based on renewed maintenance details
  • How to change the customer number on my PTC.com web account
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