Article - CS471709
Installer cannot progress past Staging Areas page and Next button is unavailable in Windchill PDMLink
Modified: 27-May-2026
Applies To
- Windchill PDMLink 13.1
Description
- Installing Windchill PDMLink 13.1.3.0 cannot progress past the Staging Areas page
- cannot select the next button on the staging areas window
- Installer debug log shows staging rescan exception and NullPointerException
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DEBUG- StagingAreaSelector.loadProductInstallers() - WC_PROMPTED.PSI.SELECTED_UPDATE_ACTION_LST: maintFull DEBUG - StagingAreaPanelImpl.rescanButtonPushed(ActionEvent evt, JPanel panel) - Exception encountered DEBUG - java.lang.NullPointerException: Cannot invoke
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