Article - CS47069

Error message "Cannot use SilverlightServiceWrapper from UI thread." displayed in Windchill Quality Solutions Web Access

Modified: 29-Oct-2015   


Applies To

  • Windchill Quality Solutions Enterprise Edition 10.0 to 10.2
  • Relex Enterprise Edition 2011

Description

  • Error message displayed in iRelex and Windchill Quality Solutions Web Access:
Cannot use SilverlightServiceWrapper from UI thread ...
  • Clicking Help > Clear Local Storage and then Help > Reset Cache followed by a Refresh causes iRelex to display the following error message:
 
silverlight_error1

 
  • After clicking OK in the displayed error message window, the Recent Files dashboard keeps updating (i.e. the moving circle showing that the dashboard is being updated keeps rotating)
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