Article - CS46724

Creating/Uploading of a document fails with an error "There is no Cache designated vault or active folder for Cache designated vault on Local Master Site" in Windchill PDMLink

Modified: 05-Dec-2025   


Applies To

  • Windchill PDMLink 9.0 to 13.1
  • Creo Parametric 4.0 to 10.0
  • PTC Arbortext Editor 7.1 to 8.3

Description

  • The following errors occur when creating an object which has primary content
  • Default Cache Vaults or Master Vaults and folders are changed to Read Only automatically
  • Error while Check-In CAD Documents
There is no Cache designated vault or active folder for Cache designated vault on Local Master Site
  • Unable to upload files, MethodServer shows below error:
  • ERROR [ajp-nio-127.0.0.1-8011-exec-237] com.ptc.windchill.enterprise.servlets.GetCacheDescriptorServlet wcadmin - Could not get cache descriptor from the UploadToCache Service.
    (wt.fv.uploadtocache.uploadtocacheResource/10) wt.util.WTException: There is no Cache designated vault or active folder for Cache designated vault on Local Main Site.
            at wt.fv.uploadtocache.LogHelper.userError(LogHelper.java:167)
            at wt.fv.uploadtocache.LogHelper.userError(LogHelper.java:162)
            at wt.fv.uploadtocache.StandardUploadToCacheService.getActiveFolder(StandardUploadToCacheService.java:1775)
            at wt.fv.uploadtocache.StandardUploadToCacheService.getCacheDescriptorForSecurityLabels(StandardUploadToCacheService.java:1582)
            at wt.fv.uploadtocache.StandardUploadToCacheService.getCacheDescriptorForSecurityLabels(StandardUploadToCacheService.java:1469)
  • What are the causes for Vaults going READ ONLY
  • Error message:
    • Windchill PDMLink all date codes of 9.0, 9.1
There is no Cache designated vault or active folder for Cache designated vault on Local Master Site
  • Windchill PDMLink all date codes of 10.0, 10.1,10.2, 11.0, 11.1, 11.2, 12.0, 12.1
There is no Cache designated vault or active folder for Cache designated vault on Local Main Site
  • On file servers:
There is no Cache designated vault on preferred Site
Or
ERROR [ajp-nio-127.0.0.1-8011-exec-1] wt.method.MethodContextMonitor.contexts
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