Article - CS45031
Arbortext Publishing Engine (APE) Worker fails when trying to create representation indicating invalid credentials in Arbortext Publishing Engine
Modified: 16-Feb-2026
Applies To
- PTC Arbortext Editor 5.2 to 8.2
- PTC Arbortext Publishing Engine 5.2 to 8.2
- Windchill PDMLink 9.1 to 13.0
Description
- APE worker fails when trying to create representation
- Error in WVS job log:
Arbortext PE failed to create an output file
HTTP response code: 500
Compose Error
[A30500] CMS exception: general failure
Invalid server location OR The specified server http://hostname/Windchill is currently not available, reason code 500. Please check your connection to the server or contact an Administrator
There was an error establishing session with given parameters:
hosturl = 'http://hostname/Windchill'
workspace = 'publish655698892095821339tmp'
username = 'wcadmin'
- Only wt.auth entries in <WT_HOME>\Windchill\codebase\wt.properties file:
-
- wt.auth.authenticator=wt.session.SessionAuthenticator
- wt.auth.handlers=wt.httpgw.HTTPAuthentication
- wt.auth.reauthenticationAllowed=true
- wt.auth.toLowerCase=true
- wt.auth.verboseClient=false
- wt.auth.verboseServer=false
This is a printer-friendly version of Article 45031 and may be out of date. For the latest version click CS45031