Article - CS442296

Getting error as "Failed to load the file" while opening .tgz file from Windchill PDMLink in Creo view

Modified: 17-Apr-2025   


Applies To

  • Creo View 9.0 to 11.1
  • Windchill PDMLink 12.0 to 13.0
  • Cadence

Description

  • Unable to open .tgz files from Windchill using Creo View
  • Getting an error as - Failed to load file
  • .tgz files can be opened successfully when stored locally, but not when launched through Windchill
  • Issue affects all .tgz files regardless of content
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