Article - CS441615

The administrator user account can only access System Admin > License after upgrading Codebeamer

Modified: 10-Apr-2025   


Applies To

  • Codebeamer 22.10 to 3.0

Description

  • The administrator user account can only access System Admin > License after upgrading
  • Any other menus or links can't be clicked
  • It shows the following warn message on the License page
Your evaluation period is over or your previously used license is invalid.
Your ALM License will expire in x days. Please contact PTC for a license code.
When requesting the license code please attach your unique Host-ID, which is: WIN-xx:xx:xx:xx:xx:xx or LIN-xx:xx:xx:xx:xx:xx
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