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Article - CS439879

How to Reaccess TDD System After Phone Replacement and Microsoft Authenticator Reinstallation

Modified: 19-Mar-2025   


Applies To

  • Codebeamer 2.2

Description

- User unable to access the TDD system following phone replacement and Microsoft Authenticator reinstallation
- No access code available after reinstallation of Microsoft Authenticator
- User requests to reinitiate the registration process to obtain a new QR code
- Issue occurs when attempting to access the TDD system with the authenticator app
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