Article - CS438374

Error "Failed to start server runtime in service mode: The dependency service or group failed to start." in PTC Kepware Products

Modified: 13-Oct-2025   


Applies To

  • ThingWorx Kepware Server (legacy) 8.0 to 6.16
  • Kepware Server (formerly KEPServerEX) 6.0.2107.0 to 6.16

Description

  • What are the dependency services that require Kepware to run automatically?
  • When the site's power comes back online, Kepware does not start automatically
    •  To resolve this, user need to manually start the configuration from the desktop



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