Article - CS43829

Installation of Windchill PDMLink fails during creation of the database

Modified: 10-Dec-2018   


Applies To

  • Windchill PDMLink 10.0 to 11.0

Description

  • Installation of Windchill PDMLink  fails during creation of the database
  • Error message in OCU_PTCInstall.log
Database Connection String (HOST:PORT:SID): <db_server>:1521:wind
Failed to create database user wcadmin
SQL STATE: 08006
CODE: 17002
MESSAGE: IO Error: Socket read timed out
ERROR MESSAGE: IO Error: Socket read timed out
Connnection to the database failed or OCU failed to execute the query. </p>
Exiting with return code -1

 
  • Error during installation of Windchill PDMLink 10.0 on a server using IPv6
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