Article - CS435066

How to Resolve ThingWorx eMessage Connector Startup Failure Due to Java Version Mismatch error

Modified: 13-Jan-2025   


Applies To

  • ThingWorx Platform 9.7

Description

  • The eMessage Connector v2.6.0.5 fails to start, displaying an error in the command line.
    • Error: LinkageError occurred while loading main class com.thingworx.connectionserver.ConnectionServer
              java.lang.UnsupportedClassVersionError: com/thingworx/connectionserver/ConnectionServer has been compiled by a more recent version of the Java Runtime (class file version 65.0), this version of the Java Runtime only recognizes class file versions up to 55.0
  • The error occurs upon executing the command \bin>emessage.bat.
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