Article - CS433585

Apache fails to start after OIDC configuration in Windchill 13.0.2.2 and Windchill 13.0.2.3

Modified: 12-Feb-2025   


Applies To

  • Windchill PDMLink 13.0.2.2 to 13.0.2.3

Description

  •  After applying CPS patch 13.0.2.2  or 13.0.2.3 , Apache fails to start because it cannot load mod_auth_openidc.so  on Windchill env with openID connection (OIDC) configured for SSO   
  •  Apache fails to start on  new Windchill 13.0.2.2 or 13.0.2.3 installation after configuring OIDC  ,  refer to Windchill Help Center   OpenID Connect Authentication Support
    • From Windchill Shell , at HTTPServer/bin/ , run httpd -t command to check , it gets the following :
Syntax error on line 537 of D:/ptc/Windchill_13.0/HTTPServer/conf/httpd.conf: Syntax error on line 102 of D:/ptc/Windchill_13.0/HTTPServer/conf/conf.d/30-app-Windchill-Auth1.conf: Cannot load modules/mod_auth_openidc.so into server: The specified module could not be found.
    • Note that mod_auth_openidc.so file does exist  at HTTPServer/modules/ folder and there is not a permission   issue on it that would be expected to cause this type of error
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