Article - CS431132
Cannot create user even if there is no duplicate remoteid exist in remoteobjectinfo in Windchill PDMLink
Modified: 24-Jan-2025
Applies To
- Windchill PDMLink 12.0 to 13.0
Description
- Unable to create a new user from Participant Administration
- Windchill MethodServer logs report the following errors:
INFO [ajp-nio-127.0.0.1-8011-exec-7] wt.system.err <USERNAME> - wt.ufid.UfidException: wt.pom.UniquenessException: A datastore uniqueness constraint violation has occurred on the following objects. INFO [ajp-nio-127.0.0.1-8011-exec-7] wt.system.err <USERNAME> - Remote Object Info - RemoteObjectInfo: INFO [ajp-nio-127.0.0.1-8011-exec-7] wt.system.err <USERNAME> - DN = null 2024-11-11 17:00:50,959 INFO [ajp-nio-127.0.0.1-8011-exec-7] wt.system.err <USERNAME> - birthid = xxx INFO [ajp-nio-127.0.0.1-8011-exec-7] wt.system.err <USERNAME>- remoteid = xxx INFO [ajp-nio-127.0.0.1-8011-exec-7] wt.system.err <USERNAME>- LocalObjectReference = wt.org.WTUser:xxx INFO [ajp-nio-127.0.0.1-8011-exec-7] wt.system.err <USERNAME>- INFO [ajp-nio-127.0.0.1-8011-exec-7] wt.system.err <USERNAME>- 嵌套异常是: wt.pom.UniquenessException: 以下对象违反了数据源唯一性约束。 INFO [ajp-nio-127.0.0.1-8011-exec-7] wt.system.err <USERNAME>- Remote Object Info - RemoteObjectInfo: INFO [ajp-nio-127.0.0.1-8011-exec-7] wt.system.err <USERNAME>- DN = null INFO [ajp-nio-127.0.0.1-8011-exec-7] wt.system.err <USERNAME>- birthid = xxx INFO [ajp-nio-127.0.0.1-8011-exec-7] wt.system.err <USERNAME>- remoteid = xxxx INFO [ajp-nio-127.0.0.1-8011-exec-7] wt.system.err <USERNAME>- LocalObjectReference = wt.org.WTUser:xxxx
- Already confirmed there is no duplicate remoteid mentioned in errors exist in remoteobjectinfo table
-
select * from remoteobjectinfo where remoteid =xxxx;
-
- Already confirmed that the user being created is a new / unique user
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