Article - CS429007

"GET /rest/api/2/serverinfo failed" error message during Jira synchronization in Codebeamer

Modified: 15-Oct-2024   


Applies To

  • Codebeamer 22.10 to 2.2

Description

  • After starting the synchronization to Jira, the following error message appears:
    • "GET /rest/api/2/serverinfo failed"
    • rest.png
  • The following WARN message can be found in the cb.txt log:
    • WARN  remoting - REST-API call caused Exception [catalina-exec-24] [301] {Req#=9178, Sess#=c51..a4c, serverId=server}
      com.intland.codebeamer.security.util.RestRequestFailure: GET /rest/api/2/serverInfo failed; nested exception is org.springframework.web.client.UnknownContentTypeException: Could not extract response: no suitable HttpMessageConverter found for response type [class com.fasterxml.jackson.databind.JsonNode] and content type [text/html;charset=UTF-8]
This is a printer-friendly version of Article 429007 and may be out of date. For the latest version click CS429007