Article - CS428125

How to resolve 404 Error on ThingWorx URL with Tomcat Service Failure

Modified: 01-Oct-2024   


Applies To

  • ThingWorx Platform 9.5

Description

  • Could not access ThingWorx URL due to 404 error which was working previously
  • No changes made on server side
  • Tomcat service starts then stops immediately after starting up
  • Error in Tomcat log 
    SEVERE [main] org.apache.catalina.core.StandardServer.await Failed to create server shutdown socket on address [Hostname] and port [Port_Number] (base port [Port_Number] and offset [0])
    
            java.net.BindException: Address already in use (Bind failed)
    
            at java.base/java.net.PlainSocketImpl.socketBind(Native Method)
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