Article - CS427210
Error: Database version not supported during PTC RV&S server installation
Modified: 09-Jun-2025
Applies To
- PTC RV&S (formerly Integrity Lifecycle Manager) 13.2
Description
- Integrity Lifecycle Manager / PTC RV&S installation fails with Database Version Not Supported error for Oracle 19c
- Error dialog shows: The database details provided by the user do not match with the database server version selected in the previous step
- During PTC RV&S server installation, after adding database details, an error pops up with message "The database details provided by the user do not match with the database server version selected in the previous step".
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