Article - CS42600
"Option Interactive_Surface_Design not ordered, please contact ....." message while trying to create a Style feature in Creo Parametric
Modified: 02-Dec-2025
Applies To
- Pro/ENGINEER and Creo Elements/Pro Wildfire to Wildfire 5.0
- Creo Parametric 1.0 to 12.4
Description
- What license is required to use the Interactive Surface Design (ISDX) environment
- Unable to use Insert > Style command in Pro/ENGINEER and Creo Elements/Pro 5.0
- Unable run Style command from Model tab, Surfaces group. Getting below warning message:
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You have not checked out the license option. Please click "File > Options > Licensing" and choose a required option from "Refresh License List.
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- Unable to create a Style feature
- Style feature is not available
- Below message is received when Style command is selected
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Option Interactive_Surface_Design not ordered, please contact your sales representative. Please check "Tools->Floating Modules" or Visit http://www.ptc.com/support/apps/sw_trial to try out options
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Option ISDO_II_SET not ordered, please contact your sales representative.
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- Unable to access the Surfaces Style button and it gives an error "You have not checked out the license option. Please click "File ->Options ->Licensing" and choose required options from "Refresh license list". The floating license has ISDO_II_SET.
- Getting an error:
Option Interactive_Surface_Design not ordered, please contact your sales representative.
You have not checked out the license option. Please click "File->Options->Licensing" and choose required option from "Refresh license list".
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