Article - CS425084

SyncDB failed with "ORA-04021: timeout occurred while waiting to lock object" in Servigistics

Modified: 29-Oct-2024   


Applies To

  • Servigistics Service Parts Management 12.1.1.3
  • Oracle 19c

Description

  • Synchronize Database (SyncDB) fails with error in autopilot.log:
    • ERROR com.svg.core.util.EventLog - Task Synchronize Database failed with message: StatementCallback; ORA-04021: timeout occurred while waiting to lock object <schema>.IPCS_PP_SEGMENTS
      ; nested exception is java.sql.SQLException: ORA-04021: timeout occurred while waiting to lock obje
      org.springframework.dao.ConcurrencyFailureException: StatementCallback; ORA-04021: timeout occurred while waiting to lock object <schema>.IPCS_PP_SEGMENTS
      ; nested exception is java.sql.SQLException: ORA-04021: timeout occurred while waiting to lock object <schema>.IPCS_PP_SEGMENTS

       
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