Article - CS424835

Installer crashes when trying to install FlexNet 11.19.4

Modified: 13-Aug-2024   


Applies To

  • PTC RV&S (formerly Integrity Lifecycle Manager) 13.3

Description

  • Upgrading from previous version of FlexNet 11.17.1 to FlexNet 11.19.4.
  • After uninstalling the previous version and attempting to install the new version, the installer crashes.
  • The crash occurs after the InstallAnywhere loading screen.
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