Article - CS423942

ServerManager unexpected exit with OutOfMemoryError in Windchill

Modified: 08-Aug-2024   


Applies To

  • Windchill PDMLink 12.1

Description

  • ServerManager unexpected exit with OutOfMemoryError
  • Log from ServerManager displays: "ERROR [MethodServerMonitor] wt.server.manager - ServerManager.stop() failed, trying Runtime.halt() java.lang.OutOfMemoryError: unable to create native thread: possibly out of memory or process/resource limits reached"
  • Error in BackgroundMethodserver log: "A persistence error occurred. System message follows:
    Nested exception is: wt.pom.DatastoreException: A SQL error has occurred. Database system message follows:
    Nested exception is: com.microsoft.sqlserver.jdbc.SQLServerException: A timeout occurred while waiting for memory resources to execute the query in resource pool 'internal' (1). Rerun the query."
  • SQL Server log: "Server,Unknown,SQL Server was unable to run a new system task<c/> either because there is insufficient memory or the number of configured sessions exceeds the maximum allowed in the server" followed by  "Server,Unknown,Failed allocate pages: FAIL_PAGE_ALLOCATION 1"
  • SQL Server and Windchill processes not consuming memory
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