Article - CS423838
'SynchronizeModelState service failed on edge thing' warning message in ThingWorx platform logs after update to 9.5 and later
Modified: 04-Dec-2025
Applies To
- ThingWorx Platform 9.5
Description
SynchronizeModelState service failedWARN message in ThingWorx platform logs after update to 9.5 and later
SynchronizeModelState service failed on edge thing <THINGNAME> with error code STATUS_NOT_FOUND.
- The Edge Thing is an AlwaysOn edge device (C Edge SDK, EMS, Java Edge SDK, .NET Edge SDK, KEPServerEX)
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