Article - CS422370
"Word found unreadable content" error arises while opening exported word document using Custom template in Codebeamer
Modified: 24-Nov-2025
Applies To
- Codebeamer 2.0 to 3.1
Description
- Steps to Reproduce:
- Create a new word document
- Add a really simple merge field e.g. <<tracker.name>>
- Go to any tracker
- Select export to office and export using a custom template
- Download and open the file. You get the error
"Word found unreadable content in exported_document.docx. Do you want to recover the contents of this document? If you trust the source of this document, click Yes."
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