Article - CS421484

When tries to upload the file getting an error, "Mount path not accessible" in MethodServer.log in Windchill PDMLink

Modified: 18-Feb-2025   


Applies To

  • Windchill PDMLink 12.1

Description

  • When tries to upload file getting below error in Windchill UI
  • In MethodServer.log showing below error
<Date\Time> ERROR [ajp-nio-127.0.0.1-8010-exec-230] wt.fv.uploadtocache - (wt.fv.fvResource/UPLOAD_FAILED_ERROR_MESSAGE) wt.objectstorage.exception.ContentFileCanNotBeStoredException: ATTENTION: An error occurred while uploading the file. Please contact your administrator. Cause of failure: Mount path not accessible
at wt.fv.uploadtocache.UploadToCacheHelper.throwUploadFailedError(UploadToCacheHelper.java:1066)
at wt.fv.uploadtocache.DoUploadToCache_Server.storeContentInVaultOnMaster(DoUploadToCache_Server.java:612)
at wt.fv.uploadtocache.DoUploadToCache_Server.storeSingleFile(DoUploadToCache_Server.java:1944)
at wt.fv.uploadtocache.DoUploadToCache_Server.doMultiPartUploadToCache_Server(DoUploadToCache_Server.java:1728)
at wt.fv.uploadtocache.DoUploadToCache_Server.doUploadToCache_Master(DoUploadToCache_Server.java:133)


 
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