Article - CS42055

"Worker Agent Administration" page is unable to list the configured workers and displays the error: "Cad Agent Returned Error: Failed to send message to CadAgent"

Modified: 20-Oct-2025   


Applies To

  • Windchill PDMLink 6.2 to 13.1
  • Windchill Visualization Services (WVS)

Description

  • The Worker Agent Administration page (formerly the CAD Agent Administrator page) is unable to list the configured workers
  • Error message reported is :
Cad Agent Returned Error: Failed to send message to CadAgent
  • Clicking on the Worker Agent Administration > Configure link also returns the same error
  • Message in Method Server log:
    ERROR : wt.wvs.workeragent.CadProxy wcadmin - Unexpected exception
     java.net.ConnectException: Connection refused: connect
    at java.net.PlainSocketImpl.socketConnect(Native Method)
    at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:351)
    at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:213)
 
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