Article - CS420068

Windchill suddently no response and restore back after few minutes in Windchill PDMLink 11.0

Modified: 12-Jun-2024   


Applies To

  • Windchill PDMLink 11.0 M030

Description

  • Windchill suddently no response and restore back after few minutes
  • Found GarbageCollectionNotifier warning in the methodserver logs 
WARN  [wt.jmx.core.SharedScheduledExecutor.worker] wt.jmx.notif.gc  - Time=xxxx +0800, Name=GarbageCollectionNotifier, SourceObjectName=com.ptc:wt.subsystem=Monitors,wt.monitorType=GarbageCollection, class=class javax.management.Notification, type=wt.jmx.core.mbeans.GarbageCollectionMonitorMBean.percentTimeSpentInGCThreshold.exceeded.initial, userData=19.4381818701172, message=Garbage collection time threshold exceeded; percentage time in garbage collection: 19.438%,
  • Found long GC related to explicit garbage collection System.gc()
[Full GC (System.gc()) [PSYoungGen: 83213K->0K(11019776K)] [ParOldGen: 1904995K->1859967K(22369792K)] 1988208K->1859967K(33389568K), [Metaspace: 236458K->236456K(249856K)], 226.1143437 secs] [Times: user=94.62 sys=2.74, real=226.09 secs]
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