Article - CS41852
General troubleshooting for launching Creo Elements/Direct Modeling or other modules
Modified: 31-Mar-2023
Applies To
- Creo Elements/Direct Modeling 18.10 to 20.5
Description
- How to test Annotation or Modeling environment when the settings or files appear to be corrupted
- How to troubleshoot a failed start for Creo Elements/Direct Modeling or Annotation
- Modeling starts with an error on one machine, but others start fine
- Annotation performance problems with pan, zoom, create new view
- Testing an out-of-the-box installation
- Drawing dimensions cannot be edited in the annotation
- Modeling starts without any commands or toolbars
- Show Properties, Light Properties and Viewport Properties commands under right-click menu greyed out
- After importing a STEP file into Creo Elements/Direct Modeling, the color information is lost
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