Article - CS418179

Error IOException: Cannot run program "wmic" when installing Integrity Lifecycle Manager/Windchill RV&S Server

Modified: 20-May-2024   


Applies To

  • PTC RV&S (formerly Integrity Lifecycle Manager) 13.2

Description

  • The attemp to install Server ends silently without error
  • Press Ctrl when running mksserver.exe, error is printed as below
    • java.io.IOException: Cannot run program "wmic": CreateProcess error=2, The system cannot find the file specified
      	        at java.base/java.lang.ProcessBuilder.start(ProcessBuilder.java:1128)
      	        at java.base/java.lang.ProcessBuilder.start(ProcessBuilder.java:1071)
      	        at java.base/java.lang.Runtime.exec(Runtime.java:589)
      	        at java.base/java.lang.Runtime.exec(Runtime.java:413)
      	        at java.base/java.lang.Runtime.exec(Runtime.java:310)
      	        at com.zerog.util.ZGUtil.isPlatformWin10(Unknown Source)
      	        at com.zerog.util.ZGUtil.<clinit>(Unknown Source)
      	        at Flexeraark.<clinit>(Unknown Source)
      	        at com.zerog.ia.installer.LifeCycleManager.<clinit>(Unknown Source)
      	        at com.zerog.ia.installer.Main.main(Unknown Source)
      	        at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
      	        at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
      	        at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
      	        at java.base/java.lang.reflect.Method.invoke(Method.java:566)
      	        at com.zerog.lax.LAX.launch(Unknown Source)
      	        at com.zerog.lax.LAX.main(Unknown Source)
      	Caused by: java.io.IOException: CreateProcess error=2, The system cannot find the file specified
      	        at java.base/java.lang.ProcessImpl.create(Native Method)
      	        at java.base/java.lang.ProcessImpl.<init>(ProcessImpl.java:492)
      	        at java.base/java.lang.ProcessImpl.start(ProcessImpl.java:153)
      	        at java.base/java.lang.ProcessBuilder.start(ProcessBuilder.java:1107)
              ... 15 more

       
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