Article - CS416749
Get error "ORA-28000: The account is locked." when starting WebUI and AutoPilot in Servigistics Service Parts Management
Modified: 07-Jun-2024
Applies To
- Servigistics Service Parts Management 12.2.0.0 to 13.0.1.4
Description
- Error in WebUI and AutoPilot log
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2024-04-24 17:15:47,594[localhost-startStop-1] WARN com.atomikos.jdbc.nonxa.AtomikosNonXAConnectionFactory - NonXAConnectionFactory: failed to create connection: java.sql.SQLException: ORA-28000: The account is locked. at oracle.jdbc.driver.T4CTTIoer11.processError(T4CTTIoer11.java:494) ~[ojdbc8-12.2.0.1.jar:12.2.0.1.0] at oracle.jdbc.driver.T4CTTIoer11.processError(T4CTTIoer11.java:441) ~[ojdbc8-12.2.0.1.jar:12.2.0.1.0] at oracle.jdbc.driver.T4CTTIoer11.processError(T4CTTIoer11.java:436) ~[ojdbc8-12.2.0.1.jar:12.2.0.1.0] at oracle.jdbc.driver.T4CTTIfun.processError(T4CTTIfun.java:1061) ~[ojdbc8-12.2.0.1.jar:12.2.0.1.0] at oracle.jdbc.driver.T4CTTIoauthenticate.processError(T4CTTIoauthenticate.java:550) ~[ojdbc8-12.2.0.1.jar:12.2.0.1.0] at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:623) ~[ojdbc8-12.2.0.1.jar:12.2.0.1.0] at oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:252) ~[ojdbc8-12.2.0.1.jar:12.2.0.1.0] at oracle.jdbc.driver.T4CTTIoauthenticate.doOAUTH(T4CTTIoauthenticate.java:499) ~[ojdbc8-12.2.0.1.jar:12.2.0.1.0] at oracle.jdbc.driver.T4CTTIoauthenticate.doOAUTH(T4CTTIoauthenticate.java:1279) ~[ojdbc8-12.2.0.1.jar:12.2.0.1.0] at oracle.jdbc.driver.T4CConnection.logon(T4CConnection.java:663) ~[ojdbc8-12.2.0.1.jar:12.2.0.1.0] at oracle.jdbc.driver.PhysicalConnection.connect(PhysicalConnection.java:688) ~[ojdbc8-12.2.0.1.jar:12.2.0.1.0] at oracle.jdbc.driver.T4CDriverExtension.getConnection(T4CDriverExtension.java:39) ~[ojdbc8-12.2.0.1.jar:12.2.0.1.0] at oracle.jdbc.driver.OracleDriver.connect(OracleDriver.java:691) ~[ojdbc8-12.2.0.1.jar:12.2.0.1.0] at com.atomikos.jdbc.nonxa.AtomikosNonXAConnectionFactory.getConnection(AtomikosNonXAConnectionFactory.java:94) ~[transactions-jdbc-4.0.6.jar:?] at com.atomikos.jdbc.nonxa.AtomikosNonXAConnectionFactory.createPooledConnection(AtomikosNonXAConnectionFactory.java:102) ~[transactions-jdbc-4.0.6.jar:?] at com.atomikos.datasource.pool.ConnectionPool.createPooledConnection(ConnectionPool.java:98) ~[transactions-jta-4.0.6.jar:?] at com.atomikos.datasource.pool.ConnectionPool.addConnectionsIfMinPoolSizeNotReached(ConnectionPool.java:86) ~[transactions-jta-4.0.6.jar:?] at com.atomikos.datasource.pool.ConnectionPool.init(ConnectionPool.java:60) ~[transactions-jta-4.0.6.jar:?] at com.atomikos.datasource.pool.ConnectionPool.<init>(ConnectionPool.java:49) ~[transactions-jta-4.0.6.jar:?] at com.atomikos.datasource.pool.ConnectionPoolWithConcurrentValidation.<init>(ConnectionPoolWithConcurrentValidation.java:23) ~[transactions-jta-4.0.6.jar:?] at com.atomikos.jdbc.AbstractDataSourceBean.init(AbstractDataSourceBean.java:294) ~[transactions-jdbc-4.0.6.jar:?] at com.atomikos.jdbc.nonxa.AtomikosNonXADataSourceBean.getConnection(AtomikosNonXADataSourceBean.java:185) ~[transactions-jdbc-4.0.6.jar:?] at org.springframework.jdbc.datasource.DataSourceUtils.fetchConnection(DataSourceUtils.java:157) ~[spring-jdbc-5.0.19.RELEASE.jar:5.0.19.RELEASE] at org.springframework.jdbc.datasource.DataSourceUtils.doGetConnection(DataSourceUtils.java:115) ~[spring-jdbc-5.0.19.RELEASE.jar:5.0.19.RELEASE] at org.springframework.jdbc.datasource.DataSourceUtils.getConnection(DataSourceUtils.java:78) ~[spring-jdbc-5.0.19.RELEASE.jar:5.0.19.RELEASE] at org.springframework.jdbc.core.JdbcTemplate.execute(JdbcTemplate.java:323) ~[spring-jdbc-5.0.19.RELEASE.jar:5.0.19.RELEASE] at com.svg.core.database.JdbcUtil.getDatabaseType(JdbcUtil.java:234) ~[core-common-12.2.0.0.jar:12.2.0.0] at com.svg.core.database.JdbcUtil.getDatabaseType(JdbcUtil.java:229) ~[core-common-12.2.0.0.jar:12.2.0.0] at com.svg.core.database.StandardJdbcTemplate.setDataSource(StandardJdbcTemplate.java:64) ~[core-common-12.2.0.0.jar:12.2.0.0] at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:1.8.0_291] at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) ~[?:1.8.0_291] at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) ~[?:1.8.0_291] at java.lang.reflect.Method.invoke(Unknown Source) ~[?:1.8.0_291] at org.springframework.beans.factory.annotation.AutowiredAnnotationBeanPostProcessor$AutowiredMethodElement.inject(AutowiredAnnotationBeanPostProcessor.java:698) ~[spring-beans-5.0.19.RELEASE.jar:5.0.19.RELEASE] at org.springframework.beans.factory.annotation.InjectionMetadata.inject(InjectionMetadata.java:90) ~[spring-beans-5.0.19.RELEASE.jar:5.0.19.RELEASE] at org.springframework.beans.factory.annotation.AutowiredAnnotationBeanPostProcessor.postProcessPropertyValues(AutowiredAnnotationBeanPostProcessor.java:372) ~[spring-beans-5.0.19.RELEASE.jar:5.0.19.RELEASE] at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.populateBean(AbstractAutowireCapableBeanFactory.java:1327) ~[spring-beans-5.0.19.RELEASE.jar:5.0.19.RELEASE] at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:571) ~[spring-beans-5.0.19.RELEASE.jar:5.0.19.RELEASE] at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:494) ~[spring-beans-5.0.19.RELEASE.jar:5.0.19.RELEASE] at org.springframework.beans.factory.support.AbstractBeanFactory.lambda$doGetBean$0(AbstractBeanFactory.java:318) ~[spring-beans-5.0.19.RELEASE.jar:5.0.19.RELEASE] at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:222) ~[spring-beans-5.0.19.RELEASE.jar:5.0.19.RELEASE] at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:316) ~[spring-beans-5.0.19.RELEASE.jar:5.0.19.RELEASE] at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:224) ~[spring-beans-5.0.19.RELEASE.jar:5.0.19.RELEASE] at org.springframework.beans.factory.support.DefaultListableBeanFactory.resolveNamedBean(DefaultListableBeanFactory.java:1014) ~[spring-beans-5.0.19.RELEASE.jar:5.0.19.RELEASE] at org.springframework.beans.factory.support.DefaultListableBeanFactory.getBean(DefaultListableBeanFactory.java:338) ~[spring-beans-5.0.19.RELEASE.jar:5.0.19.RELEASE] at org.springframework.beans.factory.support.DefaultListableBeanFactory.getBean(DefaultListableBeanFactory.java:333) ~[spring-beans-5.0.19.RELEASE.jar:5.0.19.RELEASE] at org.springframework.context.support.AbstractApplicationContext.getBean(AbstractApplicationContext.java:1127) ~[spring-context-5.0.19.RELEASE.jar:5.0.19.RELEASE] at com.svg.core.application.ApplicationInitializer.init(ApplicationInitializer.java:69) ~[core-common-12.2.0.0.jar:12.2.0.0] at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:1.8.0_291] at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) ~[?:1.8.0_291] at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) ~[?:1.8.0_291] at java.lang.reflect.Method.invoke(Unknown Source) ~[?:1.8.0_291] at org.springframework.beans.factory.annotation.InitDestroyAnnotationBeanPostProcessor$LifecycleElement.invoke(InitDestroyAnnotationBeanPostProcessor.java:366) ~[spring-beans-5.0.19.RELEASE.jar:5.0.19.RELEASE] at org.springframework.beans.factory.annotation.InitDestroyAnnotationBeanPostProcessor$LifecycleMetadata.invokeInitMethods(InitDestroyAnnotationBeanPostProcessor.java:309) ~[spring-beans-5.0.19.RELEASE.jar:5.0.19.RELEASE] at org.springframework.beans.factory.annotation.InitDestroyAnnotationBeanPostProcessor.postProcessBeforeInitialization(InitDestroyAnnotationBeanPostProcessor.java:136) ~[spring-beans-5.0.19.RELEASE.jar:5.0.19.RELEASE] at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.applyBeanPostProcessorsBeforeInitialization(AbstractAutowireCapableBeanFactory.java:415) ~[spring-beans-5.0.19.RELEASE.jar:5.0.19.RELEASE] at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.initializeBean(AbstractAutowireCapableBeanFactory.java:1677) ~[spring-beans-5.0.19.RELEASE.jar:5.0.19.RELEASE] at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:572) ~[spring-beans-5.0.19.RELEASE.jar:5.0.19.RELEASE] at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:494) ~[spring-beans-5.0.19.RELEASE.jar:5.0.19.RELEASE] at org.springframework.beans.factory.support.AbstractBeanFactory.lambda$doGetBean$0(AbstractBeanFactory.java:318) ~[spring-beans-5.0.19.RELEASE.jar:5.0.19.RELEASE] at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:222) ~[spring-beans-5.0.19.RELEASE.jar:5.0.19.RELEASE] at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:316) ~[spring-beans-5.0.19.RELEASE.jar:5.0.19.RELEASE] at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:199) ~[spring-beans-5.0.19.RELEASE.jar:5.0.19.RELEASE] at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:305) ~[spring-beans-5.0.19.RELEASE.jar:5.0.19.RELEASE] at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:199) ~[spring-beans-5.0.19.RELEASE.jar:5.0.19.RELEASE] at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveReference(BeanDefinitionValueResolver.java:303) ~[spring-beans-5.0.19.RELEASE.jar:5.0.19.RELEASE] at org.springframework.beans.factory.support.BeanDefinitionValueResolver.resolveValueIfNecessary(BeanDefinitionValueResolver.java:110) ~[spring-beans-5.0.19.RELEASE.jar:5.0.19.RELEASE] at org.springframework.beans.factory.support.ConstructorResolver.resolveConstructorArguments(ConstructorResolver.java:640) ~[spring-beans-5.0.19.RELEASE.jar:5.0.19.RELEASE] at org.springframework.beans.factory.support.ConstructorResolver.autowireConstructor(ConstructorResolver.java:154) ~[spring-beans-5.0.19.RELEASE.jar:5.0.19.RELEASE] at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.autowireConstructor(AbstractAutowireCapableBeanFactory.java:1263) ~[spring-beans-5.0.19.RELEASE.jar:5.0.19.RELEASE] at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBeanInstance(AbstractAutowireCapableBeanFactory.java:1121) ~[spring-beans-5.0.19.RELEASE.jar:5.0.19.RELEASE] at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:534) ~[spring-beans-5.0.19.RELEASE.jar:5.0.19.RELEASE] at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:494) ~[spring-beans-5.0.19.RELEASE.jar:5.0.19.RELEASE] at org.springframework.beans.factory.support.AbstractBeanFactory.lambda$doGetBean$0(AbstractBeanFactory.java:318) ~[spring-beans-5.0.19.RELEASE.jar:5.0.19.RELEASE] at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:222) [spring-beans-5.0.19.RELEASE.jar:5.0.19.RELEASE] at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:316) [spring-beans-5.0.19.RELEASE.jar:5.0.19.RELEASE] at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:199) [spring-beans-5.0.19.RELEASE.jar:5.0.19.RELEASE] at org.springframework.beans.factory.support.DefaultListableBeanFactory.preInstantiateSingletons(DefaultListableBeanFactory.java:757) [spring-beans-5.0.19.RELEASE.jar:5.0.19.RELEASE] at org.springframework.context.support.AbstractApplicationContext.finishBeanFactoryInitialization(AbstractApplicationContext.java:881) [spring-context-5.0.19.RELEASE.jar:5.0.19.RELEASE] at org.springframework.context.support.AbstractApplicationContext.refresh(AbstractApplicationContext.java:551) [spring-context-5.0.19.RELEASE.jar:5.0.19.RELEASE] at org.springframework.web.context.ContextLoader.configureAndRefreshWebApplicationContext(ContextLoader.java:409) [spring-web-5.0.19.RELEASE.jar:5.0.19.RELEASE] at org.springframework.web.context.ContextLoader.initWebApplicationContext(ContextLoader.java:291) [spring-web-5.0.19.RELEASE.jar:5.0.19.RELEASE] at org.springframework.web.context.ContextLoaderListener.contextInitialized(ContextLoaderListener.java:103) [spring-web-5.0.19.RELEASE.jar:5.0.19.RELEASE] at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4705) [catalina.jar:8.5.65] at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5168) [catalina.jar:8.5.65] at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183) [catalina.jar:8.5.65] at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:743) [catalina.jar:8.5.65] at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:719) [catalina.jar:8.5.65] at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:705) [catalina.jar:8.5.65] at org.apache.catalina.startup.HostConfig.deployWAR(HostConfig.java:1015) [catalina.jar:8.5.65] at org.apache.catalina.startup.HostConfig$DeployWar.run(HostConfig.java:1895) [catalina.jar:8.5.65] at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) [?:1.8.0_291] at java.util.concurrent.FutureTask.run(Unknown Source) [?:1.8.0_291] at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) [?:1.8.0_291] at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) [?:1.8.0_291] at java.lang.Thread.run(Unknown Source) [?:1.8.0_291]
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