Article - CS416137

Unable to execute service GetEndpointList of ptc-windchill-integration-connector with error 500 - 500 in ThingWorx Navigate

Modified: 22-Apr-2024   


Applies To

  • Windchill Navigate (formerly ThingWorx Navigate) 9.1 to 9.5

Description

  • Unable to execute service GetEndpointList of ptc-windchill-integration-connector with error 500 - 500
geendpointlist.jpg
  • ThingWorx Navigate is configured with Single Sign-on (SSO) using Pingfederate as CAS Server.
  • Windchill MethodServer log reports following error:
INFO  [ajp-nio-127.0.0.1-8010-exec-5] wt.system.err  - SEVERE: Servlet.service() for servlet [OauthAuthBridgeServlet] in context with path [/Windchill] threw exception

2024-04-19 10:49:06,272 INFO  [ajp-nio-127.0.0.1-8010-exec-5] wt.system.err  - org.springframework.web.client.HttpServerErrorException$BadGateway: 502 Bad Gateway: "<html><EOL><EOL><head><title>502 Bad Gateway</title></head><EOL><EOL><body><EOL><EOL><center><h1>502 Bad Gateway</h1></center><EOL><EOL></body><EOL><EOL></html><EOL><EOL>"
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