Article - CS41551

Error "The transaction log for database 'wcadmin' is full. To find out why space in the log cannot be reused, see the log_reuse_wait_desc column in sys.databases" in Windchill PDMLink

Modified: 15-Dec-2025   


Applies To

  • Windchill PDMLink 8.0 to 13.1
  • Microsoft SQL Server

Description

  • Get "Service Unavailable" error message when browsing  in windchill UI 
  • Method Server started fail with errors : transaction log for database '<database_name>' is full
  • MethodServer.log shows transaction log for database '<database_name>' is full. To find out why space in the log cannot be reused, see the log_reuse_wait_desc column in sys.databases
  • Microsoft SQL Server is set to Full Recovery Mode
  • The transaction log file keeps on growing in size
  • The query SELECT name,log_reuse_wait,log_reuse_wait_desc FROM sys.databases shows <database_name>, 2, LOG_BACKUP
  • Another error in the MethodServer log could be com.microsoft.sqlserver.jdbc.SQLServerException: The transaction log for database '<database_name> is full due to 'LOG_BACKUP'
  • Upgrade fails on Upgrade Database Schema step
  • Get database error when removing objects from workspace or creating new workspace
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