Article - CS415010
Login to Windchill fails after configuring SSO using Shibboleth SP
Modified: 08-Apr-2024
Applies To
- Windchill PDMLink 11.1 to 13.0
Description
- Login to Windchill fails after configuring SSO using Shibboleth SP
- Error in MethodServer log
INFO [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err - SEVERE: Servlet.service() for servlet [jsp] threw exception INFO [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err - wt.util.WTException: Failed to process the request. Contact your administrator for assistance. INFO [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err - at org.apache.jsp.WEB_002dINF.jsp.sso.shibboleth.sessionHook_jsp._jspService(sessionHook_jsp.java:199) INFO [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err - at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70) INFO [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err - at javax.servlet.http.HttpServlet.service(HttpServlet.java:764) INFO [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err - at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:465) INFO [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err - at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:383) INFO [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err - at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:331) INFO [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err - at javax.servlet.http.HttpServlet.service(HttpServlet.java:764) INFO [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err - at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231) INFO [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err - at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) INFO [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err - at com.ptc.core.ui.validation.URLValidationFilter.doFilter(URLValidationFilter.java:86) INFO [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err - at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) INFO [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err - at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) INFO [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err - at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:712) INFO [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err - at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:462) INFO [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err - at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:388) INFO [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err - at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:316) INFO [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err - at org.springframework.web.servlet.view.InternalResourceView.renderMergedOutputModel(InternalResourceView.java:171) INFO [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err - at org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:316) INFO [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err - at org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1401) INFO [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err - at org.springframework.web.servlet.DispatcherServlet.processDispatchResult(DispatcherServlet.java:1145) INFO [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err - at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:1084) INFO [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err - at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:963) INFO [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err - at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:1006) INFO [ajp-nio-127.0.0.1-8010-exec-3] wt.system.err - at org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:898)
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