Article - CS414395

Tomcat failed to startup

Modified: 28-Mar-2024   


Applies To

  • ThingWorx Platform 8.3 to 9.5

Description

  • Tomcat failed to startup
  • ThingWorx application log indicated to shut down the platform in the last:
[L: WARN] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: main] Shutting down the Platform.
  • The connection between database and ThingWorx platform is good
  • No obvious error message in tomcat logs
  • ThingWorx previous error log reported below errors:
database is not accepting commands to avoid wraparound data loss in database "thingworx"_ Hint: Stop the postmaster and vacuum that database in single-user mode._You might also need to commit or roll back old prepared transactions, or drop stale replication slots.
  • Postgresql database is in read-only mode, it can't perform any update/insert/alert/vacuum commands except query (select command)
    • Any modification action to the database would result in same error with upper error message
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