Article - CS413867
After applying new SSL certificate for ThingWorx, it appears the platform is still using the previous certificate and error is returned: "Your connection is not private WebSocket exception caught!, closing connection"
Modified: 22-Sep-2025
Applies To
- ThingWorx Platform 9.0 to 9.5
Description
- After renewing SSL/TLS HTTPS certificate for ThingWorx Platform, ThingWorx Composer shows the previous certificate file with old expiration date
- ThingWorx still uses previous certificate after SSL/TLS HTTPS certificate is renewed
- ThingWorx Composer displays error:
Your connection is not private WebSocket exception caught!, closing connection
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