Article - CS413522

Unable to save media entity with 'Dynamic Content' after a migration upgrade

Modified: 18-Mar-2024   


Applies To

  • Windchill Navigate (formerly ThingWorx Navigate) 9.5

Description

Error below reported in Error.log :
[L: ERROR] [O: E.c.q.l.c.Logger] [I: ] [U: Administrator] [S: ] [P: ] [T: https-openssl-nio-8443-exec-10] Connection failed. Verify that the configuration of MediaEntity 'XXXX-WindchillConnectorThing-proxy' including the Test Connection URL is valid 
[L: ERROR] [O: E.c.q.l.c.Logger] [I: ] [U: Administrator] [S: ] [P: ] [T: https-openssl-nio-8443-exec-10] Unable to process import: Connection failed. Verify that the configuration of MediaEntity 'XXXX-WindchillConnectorThing-proxy' including the Test Connection URL is valid 
[L: ERROR] [O: E.c.q.l.c.Logger] [I: ] [U: Administrator] [S: ] [P: ] [T: https-openssl-nio-8443-exec-10] Import Failed: Connection failed. Verify that the configuration of MediaEntity 'XXX-WindchillConnectorThing-proxy' including the Test Connection URL is valid 
[L: ERROR] [O: E.c.q.l.c.Logger] [I: ] [U: Administrator] [S: ] [P: ] [T: https-openssl-nio-8443-exec-5]  java.security.UnrecoverableKeyException: Password verification failed
	at java.base/sun.security.provider.JavaKeyStore.engineLoad(JavaKeyStore.java:793)
	... 78 common frames omitted
Wrapped by: java.io.IOException: Keystore was tampered with, or password was incorrect
	at java.base/sun.security.provider.JavaKeyStore.engineLoad(JavaKeyStore.java:795)
	at java.base/sun.security.util.KeyStoreDelegator.engineLoad(KeyStoreDelegator.java:222)
	at java.base/java.security.KeyStore.load(KeyStore.java:1479)
	at com.thingworx.common.utils.HttpUtilities.loadKeyStore(HttpUtilities.java:346)
	at com.thingworx.common.utils.HttpUtilities.getKeyStore(HttpUtilities.java:317)
	at com.thingworx.common.utils.HttpUtilities.createSslContextBuilder(HttpUtilities.java:296)
	at com.thingworx.common.utils.HttpUtilities.createSslContext(HttpUtilities.java:280)
	at com.thingworx.ux.media.MediaEntity.initializeSslContext(MediaEntity.java:408)
	at com.thingworx.ux.media.MediaEntity.createHttpClient(MediaEntity.java:898)
	at com.thingworx.ux.media.MediaEntity.executeHttpClientRequest(MediaEntity.java:550)
	at com.thingworx.ux.media.MediaEntity.verifyConnection(MediaEntity.java:534)
	at com.thingworx.ux.media.MediaEntity.validateDynamicContent(MediaEntity.java:459)
	at com.thingworx.ux.media.MediaEntity.validateDynamicContent(MediaEntity.java:473)
	at com.thingworx.ux.media.MediaEntity.validateConfiguration(MediaEntity.java:416)
	at com.thingworx.contentmanagement.ImportProcessorWorker.validateImportedEntities(ImportProcessorWorker.java:1664)
	at com.thingworx.contentmanagement.ImportProcessorWorker.run(ImportProcessorWorker.java:241)
	at com.thingworx.contentmanagement.ImportProcessor.processImport(ImportProcessor.java:80)
	at com.thingworx.webservices.BaseService.handleUpdate(BaseService.java:1085)
	at com.thingworx.webservices.BaseService.service(BaseService.java:480)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:623)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:209)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)
	at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:51)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)
	at com.thingworx.security.authentication.sso.SSOSecurityContextFilter.doFilter(SSOSecurityContextFilter.java:47)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)
	at com.thingworx.security.contenttype.ContentTypeFilter.doFilter(ContentTypeFilter.java:145)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)
	at com.thingworx.security.contenttype.ContentLengthFilter.doFilter(ContentLengthFilter.java:73)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)
	at com.thingworx.security.filter.ValidationFilter.doFilter(ValidationFilter.java:22)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)
	at com.thingworx.security.authentication.AuthenticationFilter.propagateRequest(AuthenticationFilter.java:751)
	at com.thingworx.security.authentication.AuthenticationFilter.doFilter(AuthenticationFilter.java:245)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)
	at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176)
	at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145)
	at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92)
	at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:389)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)
	at com.thingworx.security.filter.ClickjackFilter.doFilter(ClickjackFilter.java:298)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)
	at com.ptc.connected.plm.thingworx.wc.idp.client.filter.IdentityProviderKeyValidationFilter.doFilter(IdentityProviderKeyValidationFilter.java:52)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)
	at com.ptc.connected.plm.thingworx.wc.idp.client.filter.IdentityProviderAuthenticationFilter.doFilter(IdentityProviderAuthenticationFilter.java:60)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)
	at com.thingworx.security.filter.HttpResponseHeadersFilter.doFilter(HttpResponseHeadersFilter.java:172)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)
	at org.apache.catalina.filters.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:115)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:168)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:90)
	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:596)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:130)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:93)
	at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:670)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:342)
	at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:390)
	at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:63)
	at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:928)
	at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1794)
	at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:52)
	at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191)
	at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659)
	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
	at java.base/java.lang.Thread.run(Thread.java:829)

 
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