Article - CS412789
Upgrading ThingWorx Platform using the installer fails with the error "Sqlcmd: Error: Microsoft ODBC Driver 17 for SQL Server : Login failed for user 'twadmin'.."
Modified: 21-Nov-2024
Applies To
- ThingWorx Platform 9.3 to 9.5
Description
- Upgrade of ThingWorx Platform using installer fails, and the below error is getting generated in the <ThingWorxFoundation>/installer/logs/<foundation-<yyyy-mm-dd>.log file
Running handlers: ERROR: Running exception handlers Running handlers complete ERROR: Exception handlers complete Cinc Client failed. 28 resources updated in 19 seconds FATAL: Stacktrace dumped to /apps/ThingWorxFoundation/installer/foundation/local-mode-cache/cache/cinc-stacktrace.out FATAL: Please provide the contents of the stacktrace.out file if you file a bug report FATAL: Mixlib::ShellOut::ShellCommandFailed: execute[upgrade path installer running db scripts: "/apps/ThingWorxFoundation/thingworx/update/update_mssql.sh"] (twx_foundation::database line 76) had an error: Mixlib::ShellOut::ShellCommandFailed: Command execution failed. STDOUT/STDERR suppressed for sensitive resource
- The below error message is getting generated in <ThingWorxFoundation>/installer/foundation/local-mode-cache/cache/cinc-stacktrace.out:
Sqlcmd: Error: Microsoft ODBC Driver 17 for SQL Server : Login failed for user 'twadmin'..
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