Article - CS412616

Error "Client does not support authentication protocol requested by server. plugin type was = 'mysql_native_password'" when connecting to MariaDB in ThingWorx

Modified: 06-Mar-2024   


Applies To

  • ThingWorx Platform 9.3 to 9.5

Description

  • Following error is seen, sometimes, after a restart of ThingWorx when executing a sql service from a MariaDB database Thing:
Could not connect to address=(host=xxxx)(port=YYYY)(type=master) : Client does not support authentication protocol requested by server. plugin type was = 'mysql_native_password'"
  • Issue reproduced with MaraiDB driver version 2.5.4
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